1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Opt-In for SMS Text Messages: You may opt-in to receive SMS messages from Purple Law Firm in the following ways:
Verbally, while setting an appointment with a staff member, by submitting an online form to book an appointment, or by directly texting our number (423) 899-0131
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms, or if you are asked by a staff member, you may simply say “No”
Opt-Out of SMS Text Messages: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly (423) 899-0131, to request removal from our messaging list.
2- Types of SMS Communications:
If you have consented to receive text messages from Purple Law Firm, you may receive messages related to the following:
- Appointment notifications and reminders (including Court dates)
- Follow-up messages
- Billing inquiries
- Important Developments in your case
- Requests for Information including links to online forms for your completion
Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions (This page) pages. Message frequency may vary (see #3 below)
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling (423) 899-0131
3- Message Frequency:
Message frequency may vary depending on the type of communication, and the current activity in your case. For example, you may receive up to 3 SMS messages per week related to your appointments, court scheduling, mediation scheduling, etc. You may receive more than 3 messages in one week depending on the activity in your case, and needs for information from you.
Example Messages (exact content may vary):
Hi, Name, your in office appointment has been scheduled for Day, Date, Time.
Hi, a Court Appearance in Person has been scheduled for Day, Date, Time, More details in the link below:
Hi, We need additional information to proceed with preparation of your documents, please complete the form at the link below:
Hi, Thank you for your payment on your account, your receipt may be viewed/downloaded at the link below:
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
View our Privacy Policy
