All email messages, SMS Text Messages, facsimile transmissions or other electronic communications transmitted by or to Purple Law Firm and its employees are subject to the following provisions:
Read ProvisionsThis message and accompanying documents are covered by the Electronic Communications Privacy Act, 18 U.S.C. “Sections 2510-2521”, and contain information intended for the specified individual(s) only. This information is confidential. If you are not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, copying, or the taking of any action based on the contents of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message. Inadvertent delivery of this message does not in any way authorize its use or discoverability for any purpose whatsoever. Inadvertent delivery includes but is not limited to a mistyped or inclusion of an unintended email address, or any other method of delivery, including technological malfunction of any computer, mail server, or any other software or electronic device situated between the sending device and the receiving device. Mere access to a receiving or sending device, whether or not such access is permissive or not, does not waive any of the exclusions, privileges, or protections related to this message. If this message is between this law firm and one of the law firm’s clients it may be deemed to be privileged communication under attorney client privilege, and/or it may be deemed to be attorney work product within the sole discretion of this law firm, in either event this message, and its contents shall not be discoverable nor shall it be the subject of a subpoena or any other disclosure. Such exclusions, privileges and protections apply to this message and related messages or replies, and copies thereof, regardless of whether the message is actually read, delivered or in transit, whether it resides in a local computer owned and operated by this law firm or resides within the mail server(s) of this law firm (owned or leased), or resides in any other device or medium owned, leased or contracted by this law firm or its staff/employees.
show lessText Messaging (SMS/MMS)
Please Note the Following:
- By providing your phone number, you are consenting to receive calls and recurring SMS/MMS messages, including automated texts, to that number from Purple Law Firm at a variable frequency. Msg&data rates may apply. Reply HELP for help, STOP, QUIT, OPT-OUT, or UNSUBSCRIBE to end messages.
- Clients and potential clients who have consented to receive SMS messages from Purple Law Firm may receive text messages related to scheduling, payments, requests for information, and case related communications.
- Guests or non-clients, including other professionals, vendors, adverse parties, who consent to receive text messages from Purple Law Firm, may receive texts that request information from you, or provide non privileged case information that is relevant to you.
- All customer (and non-customer)data collected by Purple Law Firm, including phone numbers, opt-in and opt-out information, is used solely by Purple Law Firm, and phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to any third parties for marketing purposes.
- We encourage all of our clients and potential clients to allow us to communicate directly with them through our texting (SMS/MMS) service from our company phone number(s). However, we understand if you choose not to allow text communications. Pursuant to guidelines promulgated by wireless carriers and FCC regulations we are required to provide you the ability to opt-in and opt-out of text messaging from Purple Law Firm.
Communication with a law firm like any other business involves multiple means of communication. At Purple Law Firm we strive to communicate as efficiently and effectively as is possible. In order to timely and effectively communicate with our clients and potential clients, Purple Law Firm utilizes telephone email and text (SMS) communications. Our text communications include one-on-one messages between staff members and clients or potential clients, as well as automated messages from our calendar system (appointment confirmation and reminders), information systems (requests for information and confirmations), and receipting systems. You will likely receive on average less than 3 messages per week from our system. Depending on your carrier and service plan you may incur charges or fees from your phone/SMS provider as a result receiving SMS text messages generated by Purple Law Firm. PURPLE LAW FIRM DOES NOT ENGAGE IN MASS MARKETING CAMPAIGN ACTIVITIES NOR SPAM LIKE COMMUNICATION. PURPLE LAW FIRM does not share information gathered through SMS communications, including opt-in consent and opt-out information, with Third-parties.
SMS Messaging Privacy Policy
How We Collect and Use Your Contact Information
Updated 07/19/2024
Purple Law Firm of Chattanooga, Tennessee, (“Purple Law Firm,” “we,” or “our”) is committed to protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use information about you in relation to Girl Scout text message marketing program(s) (the “Messaging Service”), which we make available to you through a third-party service provider.
By using the Messaging Service, you agree to the terms of this Policy. Purple Law Firm reserves the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted and supersede any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
Collection of Information
Through your use of the Messaging Service, we will receive Personal Information through our third-party service provider. “Personal Information” is information that individually identifies you, such as your mobile phone number you provided when signing up for the Messaging Service, any user or screen name that you select in connection with the Messaging Service, any comments or feedback regarding the Messaging Service that you send to us, or any other information that you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
We may also collect Personal Information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you contact us for legal services, including to obtain legal advice, or schedule an appointment, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.
Use of Information
We use Personal Information to deliver, analyze, maintain and support the Messaging Service. We may also use Personal Information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
Sharing of Information
Purple Law Firm will not rent or sell your Personal Information to other companies or individuals unless we have your express written consent. We may use or disclose Personal Information in any of the following limited circumstances:
- We have your consent.
- We need to enforce our Terms of Service.
- We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf or providing the Messaging Service to you. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Purple Law Firm is not accountable in any way for any liability or reimbursement.
- We provide Personal Information to a company controlled by, or under common control with, Purple Law Firm for any purpose permitted by this Policy.
- We transfer Personal Information about you if Purple Law Firm is, or its assets are, acquired by or merged with another company.
- We believe disclosure of Personal Information is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.
Protection of Information
Purple Law Firm takes a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. You should note that in using the Messaging Service, your information will travel through third-party infrastructures which are not under our control (such as a third-party provider’s SMS delivery platform or your carrier network). While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. By using the Messaging Service, you agree that Purple Law Firm is not liable for any unintentional disclosure.
Children and Intended Audience
The Messaging Service is not intended for children under 18, and Purple Law Firm does not knowingly collect information from children under the age of 18.
Children under 18 should not submit any Personal Information without the permission of their parents or guardians. By using the Messaging Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Purple Law Firm requires that users of the Messaging Service be limited to US residents only.
Retention of Information
We retain your Personal Information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, UNSUBSCRIBE, or QUIT. (Please do not use cancel as it is connected to scheduling)
Customer Care
If you are experiencing any problems with the Messaging Service, please call (423) 899-0131 or email or law firm.
Main Privacy Policy and Terms of Use
By signing up to receive text messages from Purple Law Firm, you also agree to our main Privacy Policy and Terms of Use.
Other systems that we utilize which may generate automated sms messages to you on behalf of Purple Law Firm are as follows:
Calendar System
Appointedd Privacy Policy Privacy Policy | Appointedd
Receipting And Payment Processing
Stripe Privacy Policy:Privacy Policy (stripe.com)
PayPal Privacy Policy:PayPal Privacy Statement
SMS Communication Systems
SalesMsg Privacy Policy Privacy Policy (salesmessage.com)
Ring Central Privacy Policy Privacy Notice | RingCentral
SMS Messaging Opt-In
Opt-in is obtained when you first contact Purple Law Firm, automatically by texting us, or by confirmation verbally to one of our staff members at the time you set an initial appointment with our firm by telephone. Verbal consent will result in being sent a confirmation message to your mobile phone whihc will inform you that you have consented to receive SMS messages from Purple Law Firm, and that if you do not wish to receive messages you may simply opt-out.
show Opt-OutNOTICE TO CLIENTS RELATING TO CONFIDENTIAL AND PRIVILEGED COMMUNICATION VIA EMAIL OR TEXT MESSAGE
show moreAny communication that a client has with his/her attorney and the staff of the law firm is privileged and confidential. This includes electronic mail, text (sms/mms), facsimile communications, and the like. However, there is a trend developing in several federal court circuits and districts which may affect the ability of keeping certain communications privileged. The use of any computer, phone, tablet or other electronic device that is not you own personal device could subject any of your communications to be “discovered” or subjected to subpoena in criminal or even civil cases. Although all such communications have historically been deemed as absolutely privileged, that is changing. Discovery of otherwise privileged communications focus primarily on email communications sent, transmitted, or received on or through employer owned equipment and email addresses, or communications copied by the client to other persons who are not clients or part of the legal staff. However, this is a developing area of law and it is possible that communications sent through a a device or network owned and controlled by a relative, friend, acquaintance, etc., could be subject to exposure by subpoena or legal means of discovery. This law firm protects the privacy and privilege of our clients through every available means. However, it is best to never transmit sensitive or personally identifiable information (SS#, Account Numbers) or highly privileged information via electronic mail or facsimile, or any other electronic means – not even through secured protocols (https). Speak to our attorneys about this issue and any concerns you may have.
show lessChanges to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
As always we welcome feedback regarding our technology and its impact on our clients. If you believe you are receiving too many texts or if there are technical issues please let us know and we will attempt to make corrections.
Any spam email sent through this web interface or to any of our email addresses will be removed and the violator will be blacklisted on our server and the email address and IP address of any spammer will be reported to email blacklists. The web-based email forms on this site are provided for the exclusive use of clients, prospective clients and others who need to communicate with the law firm regarding our representation of clients. Commercial use of these web forms is strictly prohibited.
Commercial messages must be pre-authorized by Purple Law Firm management and sent directly to a designated email address or such message will be deemed to be spam. Commercial messages include, but are not limited to, solicitations for business, advertisements, offers for services, unsolicited link exchange requests, and the like. Any legitimate business offer will be considered only when such business or commercial enterprise contacts the law firm via telephone (423) 899-0131 during normal business hours and selects Option 4 as set forth in the Auto Attendant, and such business or commercial enterprise allows the delivery of its proper Caller Identification Information. All other business or commercial offers will be rejected and any offending business or commercial enterprise will be blacklisted in our email servers (per address or domain level in the discretion of the law firm) and will be blacklisted in our telephone systems as well.
show less
